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Professional Genealogy Research
at Queensland State Archives

© Copyright Judy Webster. Updated 1 July 2010.

Family history enthusiasts, solicitors, State Trustees and others often need help in record offices that they cannot visit in person. Employing someone familiar with local records (including unusual sources) is often more productive and more economical than attempting to do the research yourself. I specialise in professional research at Queensland State Archives, and in tracing descendants and living relatives in Queensland. Sources to which I have access include:

Queensland has no census records with personal details, and no certificate transcription service (so unless you can find certificates in archival sources such as probate, divorce, land or equity files, you have to pay full price). Before requesting research you may want to read the latest edition of the book Tips for Qld Research, and (this opens in a new window) Qld State Archives' Brief Guides.

I specialise in research at Qld State Archives. I am not usually available for research in other Brisbane repositories, but occasionally I will make an exception and visit the State Library of Qld (newspapers etc.), National Archives Brisbane Office (Commonwealth electoral rolls 1903+, post-war migrants etc.), John Oxley Library (livestock brand directories, ship/hotel photos etc.), Genealogical Society of Qld (funeral director / cemetery records etc.) or Qld FHS (cemetery records, published local histories etc.)

My qualifications

I have a Graduate Diploma in Local and Applied History (University of New England, Armidale). I have been doing genealogical research since 1975, and I am an accredited genealogical Record Agent. As such, I have undertaken to abide by a Code of Ethics. I frequently attend genealogy conferences and seminars, and occasionally I am a guest speaker. As the compiler of Specialist Indexes in Australia: a Genealogist's Guide, I have a good knowledge of available indexes for various areas. I have compiled and published indexes to several series of records held by Qld State Archives, and I have also been employed by the Archives on a casual basis. You can obtain references from previous clients. My regular clients include State Trustees (Victoria) and several professional genealogists.

Policy

Your personal details, correspondence and research are confidential. I will never give your address to anyone unless you ask me to do so. I provide full source citations for all items used. I aim to be both professional and approachable, so if you have any concerns about my service please contact me.

Waiting time

I only do research part-time and I currently have a backlog of requests. Copying Service requests from elsewhere on my Web site are attended to first. For more complex research, the nature of the task (and my workload) determine the waiting time. If you need results within six months for legal or other purposes, please discuss your requirements with me, as an additional 'priority fee' may apply.

Fees

The nature of archival records is such that it is often impossible to predict how difficult or time-consuming a task will be. Most clients prefer to work in stages. At the end of each stage I will send a detailed report with my findings, plus suggestions for further research if indicated. You may then decide whether you wish to continue. A deposit is required before work can commence, but any surplus is refundable. Unless otherwise agreed, the minimum deposit is AUD$80. If you need certificates, land selection files or 'descendant tracing', a larger deposit is necessary. A smaller deposit may be possible if your request is simple (eg, if you already have the exact date or Archives location number for a file).

Fees are based on costs incurred and time spent on handling the commission. This includes the time it takes to analyse information supplied, contact you for clarification if insufficient data is provided initially, plan the research, search the records, assess results, order and collect photocopies, prepare reports, and read and respond to emails. Out-of-pocket expenses are extra (photocopies, phonecalls, certificates, photographs, postage, packaging etc). Qld State Archives charge $1.20 per page for copies of original documents and $1 per page from microfilm. If you send large email attachments without obtaining my approval in advance, download fees apply. I do not charge for travel to Qld State Archives, but if I need to visit another repository there is a $30-$40 surcharge for travelling time and tolls/parking.

For non-urgent work I charge AUD$50 per hour (10% discount if you send a copy of your invalid, carer's or age pension card) plus out-of-pocket expenses. If you need results urgently for legal or other purposes, please discuss your requirements with me, as an additional 'priority fee' may apply.

My hourly rate covers non-billable expenses such as stationery, computer hardware and software, equipment repairs, Internet access, Webpage costs, electricity, ongoing education (genealogy seminars, conferences and journals), books/fiche/CD-ROMs for my home reference library, etc.

Payment methods

Whether you live in Australia or overseas, you have a choice of payment methods (this opens in a new window).

How to request research

A carefully prepared request will save you money and increase the chances of success. If insufficient details are supplied, time will be wasted and relevant material may be missed. It is the client's responsibility to provide full particulars of what is already known so that work is not duplicated.

  1. Print the list of details you need to provide (this link opens in a new window).
  2. Print the request form in PDF format or Microsoft Word format (it opens in a new window).
  3. On the form, state clearly what you already know and what you are trying to accomplish. The Archives limit the number of pages taken into the search room, so summarise your information and requirements on pages 2-3.
  4. Supply photocopies of certificates and a list of sources and time periods already checked (whether results were positive or negative). Cite sources fully and accurately. Be very specific!
  5. For complex research and problem solving, make extra Family Group Sheets (page 3) for relatives of the subject. Researching a spouse, parents, siblings or children will often overcome dead ends.
  6. Please specify if you want to pay extra to have documents sent by registered mail. There is no compensation if unregistered mail goes astray.
  7. POST the request form, payment, copies of certificates etc. to:

Write:Judy Webster, PO Box 5043, Algester QLD 4115, Australia. For personal reasons I cannot be contacted by telephone or fax.

Other comments / advice

Research in other States

It is my policy to recommend only those professional researchers whose services I have personally used, and whose work I consider to be of a very high standard. They include:

VIC research:

WA research:

NSW research:

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